Service Community is an extension of hiogi GmbH. We are a German based company that has invented one of the world’s most intelligence Clients Interaction Platforms; we call it Service Community. The Service Community is a safe, simple and cost-effective way to promote your business with better client service, self-expanding SEO and brand advocacy.
hiogis Social Media Experts are already helping major business in Germany to successfully benefit from this new game-changing trends. Our “Service Community” delivers major SEO value, even in the post Panda & Penguin era.
We don’t offer bells and whistles, we only share our real-world experiences to help our clients stay competitive, strengthening their brand, improve their client satisfaction and benefit from the power of social media.
Our product “Service Community” is fully customizable and based on solid work-flow to connect your business securely with clients over any social media channel. Service Community can work as a software as a Service (SaaS) or locally at the client side as a complete white-label solution. The platform itself supports external modules integration, single sign-on, multi-level moderator and all the common social media features. The platform can work across varied social media channels.
Ofer Valencio Akerman - CEO & Cyber Security Expert
Mr. Akerman is a former CEO of AMPLICIO, US based company specializing in Human Intelligence Management. He has over 15 years of hands-on management experience in the areas of cyber crime investigation, Progressive SEO and competitive intelligence. His deliverables are utilized by intelligence agencies and multinationals enterprises around the world. Mr. Akerman, proclaimed amongst the top cyber security experts in the world,and as such is regularly consults on sensitive defense and corporate issues in Germany, USA, UK, and Latin America. Mr. Akerman holds a Master Degree in Military Strategies and provides international training for Online marketing experts, SEO professionals and security specialists.
Dr. Michael Heiks - Executive business development
Dr. Heiks (CEO – TV Plus GmbH) is former director at the NDR, former CEO of the Euro RSCG and producer of international tv-shows with 20 years of experience in business strategy, marketing and media production. Dr. Michael Heiks brings international experience in the area of marketing, advertisement and media. at service-community Dr. Heiks is responsible for strategic accounts and executive business development. his experience knowledge and absolutely unique approach brings service community clients a tangible competitive edge.
Nico Gierspeck - Global community manager & expert developer
Mr. Gierspeck brings more than 7 years of experience in software development with focus on social networking and mobile applications. He created complex back-end management systems including content management, e-commerce, customer relations management and communication interfaces. Mr. Gierspeck is leading the global hiogi-community and supports the technology team.
Addick Addicks - Executive Marketing and Social Media Expert
Mr. Addicks (Head of Interactive – TV Plus GmbH) brings more than 7 years of experience as consultant and head of brand- and corporate media projects for international companies. He has a solid track record of utilizing social media in profitable way to most demanding institutes in Germany and around the world.